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CAN I HAVE A CUSTOM DESIGN?
We are happy to work with customized orders! If you have a design in mind, or if you want to add a hashtag or text on the front or back of the shirt, don't hesitate to message us, or use the "REQUEST CUSTOM ORDER" page to place a custom order. We love creating new ideas!
DO YOU SHIP INTERNATIONALLY?
We sure do! We ship many products worldwide each day and have many happy customers in every corner of the globe.
HOW LONG DOES SHIPPING TAKE?
USA Orders: We'll receive your order and process it within 1-2 business days after purchase. As soon as we ship your item(s), you'll receive an email from us with tracking info. Delivery takes 5 business days with STANDARD shipping, 2-4 business days with Priority shipping and 1-2 days with EXPRESS shipping.
International orders: Items will be processed and shipped within 1-2 days of purchase. Delivery takes 7-21 business days with STANDARD shipping, 3-6 business days with Priority shipping. You'll receive an email from us as soon as it ships with tracking info. International customers are responsible for any customs fees that may incur.
We DO NOT OFFER refunds while a product is in transit as it is already on the way to you.
HOW MUCH IS THE SHIPPING COST?
USA Orders - Shipping cost for orders under $135 depend on where the product is being shipped to and the weight of the product you are ordering. Orders over $135 USD will be shipped to you with absolutely no shipping or handling charges to any address in the United States with Standard Shipping.
International Orders - Shipping costs are unique for each order. They depend on where the product is being shipped to and the weight of the product you are ordering, the shipping cost will be displayed at checkout.
Please note that our shipping fee is non-refundable. International customers are responsible for any additional customs fees that incur with your country's policies.
HOW CAN I TRACK MY ORDER?
Our team will send you an email notification as soon as your item ships + with a tracking number when it becomes available.
I ENTERED MY ADDRESS WRONG, CAN IT BE CHANGED?
Yes! If you contact us within 6 hours we can change your order once you provide us the correct address. Otherwise we do not accept responsibility for wrong addresses. Please enter your address carefully at checkout.
I HAVE NOT RECEIVED MY ORDER, WHERE IS IT?
If an item is lost in shipping and not marked as delivered by USPS, we will reship your order.
If USPS has marked the package as delivered to the address entered at checkout but you have not received it, please call USPS and open a case for non-receipt of product and send us the case number. If the item is not redelivered to you within 10 business days please contact us at firstname.lastname@example.org
HOW SECURE IS MY PERSONAL INFORMATION?
PATYZ adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.